Self-Help Access in Routine Primary-care

Privacy Policy


This privacy notice provides you with details of how we collect and process your personal data through your use of our site (referred to as “SHARP”, “The Website” or “Application” in this privacy policy)

By providing us with your data, you warrant to us that you are over 13 years of age.

The University of Huddersfield is the data controller and is responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).

Information We Collect

  • Full Name
  • Phone number
  • Email
  • Regional location data
  • Gender
  • Age range
  • Job information

Sensitive Data

We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences.

How We Collect Your Personal Data

We may collect data about you by you providing the data directly to us (for example by filling in forms on our site or by sending us emails). We may automatically collect certain data from you as you use our website (for example IP Address information).

Legal basis for processing data

The data subject (user) has given consent to the processing of personal data for the purpose of providing analytical data to the research project by checking the “I agree to allow SHARP to collect and process the data that I provide and allow SHARP to contact me for non-marketing purposes e.g. account verification”.

How We Use Your Information

We generate reports based on demographics, profession data and service settings, these generated reports will not identify any individual data subject.

Data subjects may also be contacted for feedback and project updates, the data subject has the explicit right to opt in and opt out of this form of contact.

How We Share Your Information

Personally Identifiable information

No personal data is being shared with third parties at any time, except where this is necessary for the purpose specified above (for example, we may need to share your information with our contractors providing externally hosted IT systems).

Non-Personally Identifiable Information

Data collected like URLs and clicks which are correlated to anonymized user data, to allow for analytical reports to be produced.

Anonymised statistical data and/or reports are shared with NHS England and the University of Huddersfield for analytical and research purposes and to improve the web presence.

Storage and Processing

Information will be stored and processed within Europe using the University of Huddersfield’s server facilities. Personally identifiable information will only be kept for the active life of the account + 12 months for statistical analysis after which time it will be deleted.

Your Legal Rights

Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.

You can see more about these rights at:

If you wish to exercise any of the rights set out above, please email us at

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive, or may refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you.

If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues ( We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.

Third-Party Links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Contact us

If you have any concerns with regard to the way your personal data is being processed or have a query with regard to this notice, please contact our Data Protection Officer,

Our general postal address is

  • University of Huddersfield
  • Queensgate
  • Huddersfield
  • HD1 3DH

Our telephone number is 01484 473000.

Our data controller registration number provided by the Information Commissioner's Office is Z6534300.